NADT

Empowering Hospitality Professionals with Non-Aggressive Defence Training

Cutting-edge Hospitality Training that prioritizes modern, safe, and realistic non-aggressive self-defense solutions.

What is NADT?

Non Aggressive Defence Training

is a company dedicated to teaching non-aggressive, defensive self-defense techniques to employees of businesses, primarily focused on the hospitality industry. Our comprehensive training programs equip hospitality professionals with the knowledge and skills necessary to handle potentially dangerous situations while prioritizing non-violent resolutions.

Introduction

Your employee's safety is our top priority.

We believe in constant communication with our clients and are committed to providing training that meets the needs of your company.

The ultimate aim of teaching defensive non-aggressive self-defense to the hospitality industry is to empower employees with skills that prioritize their safety while maintaining a positive guest experience.

Post Pandemic Violence in the Hospitality Industry

VALUE OF NON AGGRESSIVE DEFENCE TRAINING

Just like first aid training is vital for businesses, non-aggressive defense training is equally important, if not more so, in fostering a safe and secure environment. By investing in non-aggressive defense training, businesses demonstrate their commitment to employee safety, customer well-being, reputation management, and comprehensive risk management strategies.

About NADT

NADT (Non Aggressive Defence Training) is founded by John Kolakovic.

John is a lifelong martial artist that is currently a 4th Degree Black Belt in the martial arts of Taekwondo.

John founded Synergy Martial Arts in 2005 and has successfully run a professional martial arts school for 18 years.

In terms of Self Defence training, John has been contacted and hired by many organizations to help facilitate a Self Defence Program.

His self defence program evolved to incoporate a Non Aggressive Self Defence System that was desinged specfically for the workplace enviroment

What Makes Us Different?

Non-Aggressive Approach:

Our focus on non-aggressive defense techniques sets us apart from traditional martial arts or self-defense training.

Industry Specificity:

We understand the unique challenges faced by the hospitality industry, providing customized training to address their specific needs.

Practicality and Applicability:

Our training emphasizes real-life scenarios and practical strategies that can be implemented immediately in the workplace.

Core Values:

1. Non-Aggression: We emphasize the importance of non-violence and de-escalation techniques to ensure the safety and well-being of both employees and guests.

2. Empowerment: We believe in empowering individuals by providing them with effective self-defense strategies that promote confidence and security.

3. Adaptability: We tailor our training programs to meet the specific needs and challenges faced by the hospitality industry, ensuring practical and applicable skills.

Portrait of luxury hotel staff facing camera smiling lead by hotel manager

Our Approach

the know how

Knowing how to tailor your customer service to handle unruly customers, angry customers, rude customers or disappointed customers will enable you to provide outstanding customer service and create a fantastic customer experience.

the path

Learn how to interact with customers face to face, over the phone, with online chat or via email.

the reward

From creating a great first impression, to controlling the conversation, make an impact on your customers and watch your sales increase!

Receptionist and Businesswoman at Hotel Front Desk

Our Services

We provide a combination of virtual and hands-on services to meet all our clients needs.

Training Videos: Our videos provide a flexible solution to customer service training, where employees can learn essential safety skills at an individualized pace.

Classroom Training: Our in-person classes provide a hands-on approach to customer service safety. Our clients gain real life experience from practicing and perfecting de-escalation and non-violent self-defence solutions.

Feedback from Clients

See what others say about us

Outstanding training, boosted staff confidence. Improved customer satisfaction and positive reviews. Highly recommended!

- Hannah Morales

Top-notch training partner. Improved communication and problem-solving skills. Happier customers, boost in online reputation. Thank you, Synergy Hospitality Training!

- Teddy Yuhui

Game-changer for our hotel. Improved guest satisfaction and increased repeat business. Thank you, Synergy Hospitality Training!

- Lorna Alvarado